Website privacy policy

Last Reviewed March 2024 

The protection of your personal information is very important to us. 

You will find details below about the collection of personal data when using this website. Personal data is all data that may relate to you personally, e.g. name, address, e-mail addresses, tracking information. 

The “controller” as defined in Art. 4(7) of the EU General Data Protection Regulation (GDPR) is: 

Drurys Engineering Limited

Our Data Protection Officer can be reached at: gdpr@drurys.com

 

Key Details

 

This policy applies to: 

  • All staff within Drurys Engineering Limited
  • All contractors, suppliers and other people working on behalf of Drurys Engineering Limited 

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website. 

Topics: 

  • What data do we collect? 
  • How do we collect your data? 
  • How will we use your data? 
  • How do we store your data? 
  • Marketing 
  • What are your data protection rights? 
  • What are cookies? 
  • How do we use cookies? 
  • What types of cookies do we use? 
  • How to manage your cookies 
  • Privacy policies of other websites 
  • Changes to our privacy policy 
  • How to contact us 
  • How to contact the appropriate authorities 

 

What details do we collect?

 

Drurys Engineering Limited may collect the following data: 

  • Personal identification information (Name, email address, phone number, etc.) 
  •  Website usage data 
  •  Demographic information, such as postcode, preferences and interests 

 

How do we collect your data?

 

You directly provide Drurys Engineering Limited with most of the data we collect. We collect data and process data when you: 

  • Register online or place an order for any of our products or services. 
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. 
  • Use or view our website via your browser’s cookies. 
  •  Interact with chat bot or call back widgets 

Drurys Engineering Limited may also receive your data indirectly from the following sources: 

  • Zoho Sales IQ 
  • Zoho Page Sense  
  • Cookies 
  • Google Analytics 

  

How will we use your data?

Drurys Engineering Limited collects your data so that we can: 

  • Process your order and manage your account – process and service your interest  
  • Email you with special offers on other products and services we think you might like. 
  • Communicate further with information and updates we think relevant to our relationship. 

Drurys Engineering Limited will not share your data to third parties without your written approval.  

 

Where do we store your data?

All personal information we have about you is stored on secure servers operated by Drurys Engineering Limited’s internal and third party service providers.  

Our services providers have access to your personal information needed to perform their functions,  but may not use it for other purposes. Drurys Engineering Limited ensures that our service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.  

Your personal information will be held  for an indefinite period to manage and nurture our relationship with you. We may carry out periodic data reviews of this information to ensure that it is up to date and accurate. 

 

Marketing

 

Drurys Engineering Limited would like to send you information about products and services of ours that we think you might like, as well as those of our group companies. 

If you have agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop Drurys Engineering Limited from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email gdpr@drurys.co.uk 

 

What are your data protection rights?

 

Drurys Engineering Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request Drurys Engineering Limited for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request thatDrurys Engineering Limited correct any information you believe is inaccurate. You also have the right to request DrurysLimited to complete the information you believe is incomplete. 

The right to erasure – You have the right to request that Drurys Engineering Limited erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that Drurys Engineering Limited restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to Drurys Engineering Limited’s processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Drurys Engineering Limited transfer the data that we have collected to another organisation, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us: 

Call us at: 01462 420123

Or write to us: gdpr@drurys.co.uk 

Cookies

 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology 

For further information, visit allaboutcookies.org. 

 

How do we use cookies?

 

Our Company uses cookies in a range of ways to improve your experience on our website, including: 

  • Understanding how you use our website 
  • Analyse our web traffic using an analytics package. Aggregated usage data helps us to improve the website structure, design and content functions. 
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site. 
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% see a different piece of content. 
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting. 
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% see a different piece of content. 
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously. 

 

What types of cookies do we use?

 

There are a number of different types of cookies, however, our website uses: 

  • Functionality – Drurys Engineering Limited uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. 
  • Advertising – Drurys Engineering Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address Drurys Engineering Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. 

 

How to manage cookies

 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites 

All group websites contains links to other websites. Our privacy policy applies only to these websites, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

Drurys Engineering Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 March 2024. 

How to contact us

If you have any questions about Drurys Engineering Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: gdpr@drurys.co.uk 

Call us: 01462 420123

Or write to us at: Drurys Engineering Limited, 21 Knowl Piece, Wilbury Way, Hitchin, Herts SG4 0TY

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Drurys Engineering Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. 

Tel: 0303 123 1113